Privacy Policy
How Gray Summit Roofing collects, uses, protects, and shares information provided through our services and website.
Last updated: October 17, 2026
Gray Summit Roofing LLC (“Gray Summit Roofing,” “we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Who we are
Information we collect
- Contact details you give us: name, phone number, email address, and property address.
- Project details: inspections, estimates, contracts, insurance claim information, invoices, and payments.
- Messages you send us by phone, text, email, or web form.
- Basic website usage data through cookies and analytics tools such as Google Tag Manager.
How we use it
- To schedule inspections, prepare estimates, and complete your project.
- To communicate with you and your insurance carrier about your claim.
- To send invoices and process payments.
- To send project updates and answer your questions by phone, email, or text.
- To operate and improve our website and services, and to meet legal obligations.
Text messaging (SMS)
If you give us your mobile number and agree to receive texts, we use it to send project updates, appointment scheduling and reminders, and replies to your questions. See our SMS Terms.
Mobile information, including phone numbers and text-message opt-in consent, will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell it.
Service providers that help us deliver and manage text messages (such as our messaging carrier and customer-management software) may process message data only to run the service on our behalf.
You can stop texts at any time by replying STOP.
Who we share information with
We do not sell your personal information. We share it only as needed with:
- Service providers who help us run our business (software, messaging, payments, analytics).
- Your insurance carrier and adjuster, at your direction, for your claim.
- Suppliers and subcontractors working on your project.
- A third-party lender, if you apply for financing.
- Authorities, when required by law.
Security and retention
We use reasonable safeguards to protect your information and keep it as long as needed to serve you, handle warranty and legal matters, and meet record-keeping requirements. No method of storage or transmission is completely secure.
Your choices
- Reply STOP to any text to stop text messages.
- Call us to review, correct, or delete your information, subject to legal and record-keeping requirements.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
Gray Summit Roofing LLC, 3132 W Osage St, Pacific, MO 63069 · 314-886-1489